Shipping Policy
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or public holidays.
Domestic Shipping (China)
- Standard shipping time: 3–7 business days depending on the destination.
- Delivery is made via trusted local couriers.
International Shipping
- We ship worldwide. International delivery time is typically 10–20 business days, depending on the destination country and customs clearance.
- Shipping costs are calculated at checkout based on the delivery address and order weight/size.
Customs, Duties and Taxes
- Customers are responsible for any customs fees, import duties, or taxes imposed by the destination country.
- We are not responsible for delays caused by customs procedures.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
Shipping Restrictions
- We only ship watches and watch accessories (general goods) that comply with local and international regulations.
- We do not ship to P.O. Boxes or military addresses (APO/FPO) for international orders.
Lost or Damaged Packages
- If your order arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging.
- We are not responsible for lost packages caused by incorrect shipping information provided by the customer.